We sincerely apologize if you’ve received a faulty or damaged item from June23rd Signature. We take product quality and packaging seriously, and we are committed to resolving the issue quickly and fairly.
An item may be considered faulty or damaged if:
- The packaging is torn, leaking, or broken
- The product was crushed during transit
- The wrong item was sent
- The product appears defective upon delivery
If you are unsure, please contact us — we’re happy to assist.
If your item is faulty or damaged:
- Do not discard the item.
- Take clear photos of: The product, The packaging, The shipping label
- Contact us within 48 hours of delivery.
Please email us at:
support@june23rdsignature.com
Include:
- Your Order Number
- Clear photos of the item
- A brief explanation of the issue
Our support team will review your case and respond within 24–48 hours.
Once your claim is approved, we will offer one of the following:
- A replacement item (subject to availability), or
- A refund to your original payment method
Refunds typically reflect within 5–7 business days, depending on your bank.
- Claims must be submitted within 48 hours of delivery.
- Items must remain unused and in original condition for review.
- We may request additional information if needed.
At June23rd Signature, we are committed to:
✔️ Premium quality products
✔️ Careful packaging
✔️ Fast and fair issue resolution
Your satisfaction and trust are important to us, and we will always work to make things right.
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